Next, click on the Clean up computer option. Step 2: Expand the Advanced tab on your left and go to Reset and clean up. Step 1: Launch Chrome and use the three-dot menu in the top right corner to navigate to Settings. Fortunately, Google Chrome has a built-in malware scanner that can identify and remove threats from your PC for such occasions. Your PC may have already been infected by malware, preventing Google Chrome from running a mandatory scan of files before downloading. Relaunch Google Chrome and see if that resolves the issue. Mark the checkboxes that read ‘Cookies and other site data’ and ‘Cached images and files’. Step 2: Use the Time range option to select All time from the drop-down menu. Click on the three-dot menu in the top right corner, navigate to More tools, and select Clear browsing data.Īlternatively, you can also use the Ctrl + Shift + Del shortcut to open the Clear Browsing Data panel. The virus scan failed error can occur when your old or corrupt cache data conflicts with Chrome’s scanning operations. The most browser problems and errors show up with an outdated or corrupted cache.
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